Now hiring Pharmacy Technicians, Customer Care Associates, and Customer Service Representatives in your community! Many remote opportunities available!
CVS Pharmacy’s 60,000 Pharmacy Technicians are the first point of contact for patients visiting our retail locations. As a CVS Health Pharmacy Technician or a Customer Care Associate, you will use your knowledge and skill to help thousands of people get the medications they need to improve their health. See below to learn more about the different kinds of opportunities available.
Customer Care Associate and Customer Service Representative
Employees will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options. Through their skills and knowledge, they will offer the solutions needed to help simplify their health care experience. They will have the opportunity to learn more about health care, while expanding their own experiences, and opening doors to additional opportunities within CVS!
Pharmacy Technicians in Member Services accept incoming calls related to requests submitted to Participant Services, resolves issues that have been submitted to Participant Services via mail, tasks, and partners with other departments to ensure timely resolution of requests/inquiries, which include: Pharmacy, Shipping, Customer Care, Finance, Claims Processing, and Eligibility. This position may work in multiple types of queues and databases to resolve issues. This position also involves extensive phone interactions with members and possibly Prescribers as well. Technicians will serve as the initial point of contact for Customer Care and Members before the required Pharmacist involvement for all clinical issues/questions. This position may have the ability to Work From Home, depending on several factors including site location, employee performance, department need, as well as other criteria.
Retail Pharmacy Technicians
Our retail locations provide a unique opportunity to mix your passion and expertise with customer service. When you join the CVS Health pharmacy team, you will be helping people on their path to better health in your community. We currently have more than 10,000 open positions and offer full-time, part-time and weekend schedules. Learn about pharmacy technician license requirements by state.
Long-Term Care Pharmacy Technicians
Use your expertise to provide specialized care that patients in chronic care settings need to manage and improve their health. As an Omnicare long-term care Pharmacy Technician, you will provide much-needed care to those in skilled nursing facilities, assisted living communities, and chronic care settings. Through Omnicare, an industry-leading long-term care pharmacy services provider, you have the chance to provide compassionate, supportive care to patients throughout the continuum of care.
Mail, Specialty and PBM
The Managed Care Pharmacy Technicians for our pharmacy benefit management and mail order business with CVS Caremark use innovative technology to provide high-quality care. You will help patients understand and manage prescriptions—ultimately contributing to their health and well-being. When you bring your knowledge and attention to detail, your skills will maximize the efficiency of one of the most sophisticated pharmacy management systems in the industry.
Home Infusion Pharmacy Technicians
You can play a critical part in the delivery of highly individualized care to patients with complex conditions—those who need it most. Delivering care to those who need it most, our Coram specialty and home infusion pharmacies provide vital infusion services and expert support to tens of thousands of Americans each month. Coram, an industry leader and the infusion provider of CVS Health, provides you the unique opportunity to develop relationships with patients who have complex infusion needs. Working at one of our 90+ infusion locations or providing in-home care, you will directly impact your patients’ health as well as promote an improved quality of life.