Now hiring Pharmacy Technicians, Customer Care Associates, and Customer Service Representatives in your community! Many remote opportunities available!
CVS Health® is the leading health solutions company that delivers care in ways no one else can. We help people navigate the health care system — and their personal health care — by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
- No previous experience required for many positions
- Training provided
- Work from home opportunities available
- Great opportunity to start a long-term career with CVS!
NOTE: Please notify MedCerts Career Services if you apply so we can call attention to your application with the CVS Recruiters! Reply to this message or contact us at CareerCoach@MedCerts.com to let us know you’ve applied.
If you need help with your resume, please send your request using the Ask a Career Coach form and one of the MedCerts Career Coaches will assist you!
We’re hiring Customer Service Representatives on our Customer Care Team! Full-time with Flexible Work Schedules. No pharmacy experience or training required! Customer Service Representatives are dedicated to helping our members navigate their pharmacy benefits. Using your skills and knowledge you will help our callers navigate their options while putting people first. We are proud to offer a role that provides all of the tools and resources you need to be successful. If you are ready to make a difference in someone’s life, get started today! Work from home opportunities are available in select markets. We have a comprehensive training program to ensure your success on the team. This includes onsite training of up to 6 weeks (most markets).
Customer Care Associate and Customer Service Representative
Employees will be assisting members with their pharmacy benefit plans. Customer Care Associates take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options. Through their skills and knowledge, Customer Care Associates offer the solutions needed to help simplify the health care experience. They will have the opportunity to learn more about health care, while expanding their own experiences, and opening doors to additional opportunities within CVS! Work from home opportunities are available in select markets. We have a comprehensive training program to ensure your success on the team. This includes onsite training of up to 6 weeks (most markets).
Pharmacy Technicians in Member Services accept incoming calls related to requests submitted to Participant Services, resolves issues that have been submitted to Participant Services via mail, tasks, and partners with other departments to ensure timely resolution of requests/inquiries, which include: Pharmacy, Shipping, Customer Care, Finance, Claims Processing, and Eligibility. This position may work in multiple types of queues and databases to resolve issues. This position also involves extensive phone interactions with members and possibly Prescribers as well. Technicians will serve as the initial point of contact for Customer Care and Members before the required Pharmacist involvement for all clinical issues/questions. This position may have the ability to Work From Home, depending on several factors including site location, employee performance, department need, as well as other criteria.