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Job ID#: 44420 Job Category: Helpdesk Technician Position Type: Full Time Positions Available: 3 Details: Provide technical end-user support via telephone, email, or web chat. Provide restorative or maintenance actions to resolve end-user problems. Respond to end-user problems based on standard procedures. Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level …
Job ID#: 44686 Job Category: Helpdesk Technician Position Type: Full Time Positions Available: 2 Details: Provide customer service to end users via telephone, email, or web chat. Provide restorative or maintenance actions to resolve end-user problems. Respond to end-user problems based on standard procedures. Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Must be able to multi-task and handle assigned duties while assisting end-users. Assist end-users with …
Details: Job Responsibilities: Provision smartphones in support of clinical trials Package shipments and generate shipping documentation Job Requirements Details: Job Requirements: Excellent in oral and written English communication. Excellent customer service skills. Must consistently meet or exceed required performance criteria Familiarity and good working knowledge in PC hardware and software troubleshooting. Prior Software Application support (e.g. Outlook, etc.) experience is a plus. Familiarity with ticketing system, a strong advantage. Must be willing to work in …