Job Details
Description
Greet and register patients for surgery. Answer phones, prepare and process patient charts and other general clerical duties.
The Medical Office Receptionist welcomes patients, families, physician and visitors to the Center either in person or over the phone.
- The general duties include pre-registration and registration of patients(i.e. enter insurance and demographic information into HIS system plus produce registration and consent forms), receiving and directing incoming calls, distribution of mail and messages, and assisting the business office as necessary.
- Assembles all patient charts, notifies patient of copay responsibility, and offers directions to the center.
- The position must work directly with the clinical staff members to properly communicate the needs of patients, family and visitors.
- Other duties could include completing the daily payment log and completion of medical records along with other assigned duties as directed by the Business Office Manager.
REQUIREMENTS:
- High School graduate
- Prior experience in medical record management preferred
- Ability to relate and work effectively with others
- Demonstrated verbal and written communications in English
- Demonstrated computer skills in utilizing work processing, integrated database, and understanding of mathematical calculations and medical terminology
- Willingness to participate in goal-setting and educational activities for own growth and advancements
- Ability to use office machines (copiers, faxes, and scanners), and telephone systems
- Proficiency using and knowledge of computers and patient accounting systems preferred
Qualifications
Behaviors
Required
Team Player
: Works well as a member of a group
Enthusiastic
: Shows intense and eager enjoyment and interest
Motivations
Required
Flexibility
: Inspired to perform well when granted the ability to set your own schedule and goals
Experience
Required
2 years:
Customer Service